Quality Policy:

We are committed to deliver service excellence in health care through effective quality management system while complying with statutory and regulatory requirements. We shall strive to improve quality management system by means of performance measurement and continuous process improvements.

 

Quality Objectives:

  • Patient Centric Approach : Patient care aimed at achieving best possible outcome for each individual
  • Legal Compliance: Ensure compliance with all relevant statutory and regulatory requirements.
  • Accreditation Compliance: Establish a structure for continuous quality improvement in accordance with the Quality Standards.
  • Performance Measurement: To monitor, measure and assess the performance to achieve service excellence.
  • Training  & Development: Continuous  education & training to all  staff to remain abreast of latest developments and update knowledge and skills
  • Safe Therapeutic Environment: Introduce systems & processes to monitor clinical & nursing services.
  • Patient & Employee Safety:  To ensure safety of patients, employees and other caregivers.
  • Leadership & Teamwork: To empower and involve the employees in continuous quality improvement.

For ESAT Survey ( Employee Satisfaction Survey) Kindly click here.